Refund policy
RETURN & REFUND POLICY (WOVLIX)
Return & Refund Policy – Wovlix
At Wovlix, we provide digital services including Shopify store development, customization, theme setup, and ecommerce optimization.
Since our services are intangible and custom-built, we do not offer returns on any completed or in-progress work.
❌ No Refund Policy
Once a project has started, no refunds will be issued under any circumstances, including but not limited to:
- Change of mind
- Business not performing as expected
- Client dissatisfaction after revision rounds
- Delay caused by client-side communication
- Project cancellation after initiation
🔄 Revisions & Adjustments
We believe in client satisfaction. Therefore:
- We offer reasonable revisions within project scope
- If the client is not satisfied, we will modify the work until it meets agreed requirements
- Major scope changes may require additional charges
🚫 Non-Refundable Situations
Refunds will NOT be provided for:
- Completed design or development work
- Delivered Shopify stores
- Theme customization already implemented
- Digital consultation or strategy sessions
⚠️ Project Start Policy
Once payment is made and work begins (research, setup, design, or development), the project is considered active and non-refundable.
📩 Contact
For any concerns:
📧 Email: wovlixx@gmail.com
📱 Phone: +92 332 4306794
🌐 Website: https://wovlix.com